pb88 Privacy Policy

pb88 ("pb88," "we," "us," or "our") operates the online gaming platform accessible at pb88.club, providing casino games, sports betting, live dealer games, and related entertainment services to players in the Philippines. pb88 is the data controller responsible for the personal information collected through the Platform.

This Privacy Policy applies to all personal data collected through the pb88 website, mobile platform, customer support channels, and any other touchpoints where you interact with pb88. It is intended to comply with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations.

By registering an account or using the pb88 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform immediately.

pb88 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

pb88 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by law (e.g., responsible gaming assessments).

pb88 uses your personal data only for legitimate, specified purposes. We do not sell your personal data to third parties. The primary purposes for which we process your data are:

• Account Management: To create, maintain, and manage your pb88 player account, including identity verification and KYC compliance.
• Service Delivery: To provide access to games, process deposits and withdrawals, and deliver the core features of the pb88 Platform.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other prohibited conduct.
• Regulatory Compliance: To fulfill our obligations under PAGCOR regulations, the Data Privacy Act of 2012, and applicable AML/KYC laws.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Responsible Gaming: To monitor gaming patterns and proactively offer responsible gaming tools where we identify potential problem gambling behavior.
• Marketing Communications: To send you promotional offers, bonuses, and platform updates — only where you have provided consent or where permitted by law. You may opt out at any time.
• Platform Improvement: To analyze usage patterns and improve the pb88 Platform's performance, features, and user experience.

pb88 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

pb88 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual Necessity: Processing is necessary to perform the contract between you and pb88 (i.e., to provide the gaming services you have registered for).
• Legal Obligation: Processing is required to comply with applicable laws, including PAGCOR licensing requirements, AML regulations, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for pb88's legitimate interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights.
• Consent: For marketing communications and certain optional data processing activities, pb88 relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

pb88 does not sell, rent, or trade your personal data. We may share your data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment Processors: GCash, Maya, and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML screening services used to verify player identities and comply with regulatory requirements.
• Game Software Providers: Licensed game studios whose software powers games on the pb88 Platform may receive anonymized or pseudonymized usage data for game performance purposes.
• Regulatory Authorities: PAGCOR and other competent Philippine government authorities, where disclosure is required by law or regulatory mandate.
• IT & Security Service Providers: Cloud hosting, cybersecurity, and platform infrastructure providers who process data on pb88's behalf under strict data processing agreements.
• Legal & Professional Advisors: Lawyers, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third-party service providers engaged by pb88 are contractually required to implement appropriate technical and organizational measures to protect your personal data and to process it only in accordance with pb88's instructions.

pb88 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and analyze usage patterns. The types of cookies we use include:

• Essential Cookies: Required for the Platform to function correctly, including session management and security tokens. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and display options to personalize your experience.
• Analytics Cookies: Collect anonymized data about how players use the Platform to help us improve performance and features.
• Marketing Cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the pb88 Platform. For more information on how to manage cookies, refer to your browser's help documentation.

pb88 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

• Active Account Data: Retained for the duration of your account's active status plus five (5) years following account closure, in compliance with AML record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
• KYC Documents: Retained for five (5) years following the end of the business relationship.
• Support Communications: Retained for two (2) years from the date of the last interaction.
• Marketing Consent Records: Retained until you withdraw consent, plus one (1) year thereafter for compliance documentation purposes.

Upon expiry of the applicable retention period, pb88 will securely delete or anonymize your personal data in accordance with our data disposal procedures.

pb88 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the pb88 Platform.
• AES-256 encryption for sensitive data stored in pb88's databases.
• Multi-factor authentication (MFA) options for player accounts.
• Regular penetration testing and vulnerability assessments conducted by independent security firms.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• 24/7 security monitoring and intrusion detection systems.
• Regular staff training on data protection and information security best practices.

While pb88 takes all reasonable precautions to protect your data, no system is completely immune to security risks. In the event of a data breach that is likely to result in a risk to your rights and freedoms, pb88 will notify you and the National Privacy Commission (NPC) in accordance with the Data Privacy Act of 2012.

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by pb88:

• Right to Be Informed: You have the right to be informed about how your personal data is collected and processed, as described in this Privacy Policy.
• Right to Access: You may request a copy of the personal data pb88 holds about you, along with information about how it is being used.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact pb88's Data Protection Officer via the contact details provided in Section 12 of this Policy. pb88 will respond to all verified requests within thirty (30) days.

The pb88 Platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with PAGCOR regulations governing online gaming in the Philippines. pb88 does not knowingly collect personal data from individuals under the age of 21.

If pb88 discovers or has reason to believe that a player is under 21 years of age, the account will be immediately suspended, all pending transactions will be voided, and any deposited funds will be returned to the payment source following verification. Any winnings accumulated by an underage player will be forfeited.

If you are a parent or guardian and believe that your child has registered on pb88, please contact our support team immediately so that we can take appropriate action.

pb88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or in-platform notification.

Your continued use of the pb88 Platform after any such changes constitutes your acknowledgment of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how pb88 protects your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact pb88's Data Protection Officer through the following channels:

• Live Chat: Available 24/7 directly on the pb88 Platform after logging in — the fastest way to reach us.
• Email: [email protected]

pb88 aims to respond to all data privacy inquiries within thirty (30) days of receipt. For complex requests, we may require additional time and will notify you accordingly.

If you are not satisfied with pb88's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.